You can’t grow your business without growing your people. Empower them to do outstanding work.

Run scalable education programs and create a culture of continuous learning with interactive e-learning content.

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Why train your people with injixo?

Without the right skills and knowledge, your people won't be able to unfold their full potential. They may feel frustrated with complex tasks, resulting in lower job satisfaction, increased employee turnover, and dissatisfied customers. This increases your operational costs and slows down your business growth. 

By leveraging injixo's education content, powered by The Call Center School, your people can gain the right skills and knowledge to grow in their roles and do outstanding work. 

Growth

Nurture employee growth and commitment

Offer your people continuous learning opportunities to improve their skills and feel confident in their roles. Spark their intrinsic motivation by supporting them in their growth and enable them to solve your customers' most complex problems.

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Deepen customer relationships and trust

Improve your people's ability to understand, communicate, and resolve any issue effectively. Provide an impactful customer experience which leaves your customers feeling valued and satisfied.

Business

Establish sustainable service operations

Set your company up for long-term success. With a confident and reliable workforce you can lower employee turnover rate, save training and hiring costs, and deliver high quality service consistently. 

All you need to level up your training

Comprehensive training content

  • Content library
    Access a large catalogue of training content in the areas of WFM, Quality Assurance, and Customer Service fundamentals. Powered by The Call Center School.

    • Workforce management (WFM)
    • Quality assurance (QA)
    • Sales and customer service excellence
    • Digital and remote communication
    • Leadership and coaching

Personalized learning experience

  • Customized learning paths
    Create clear goals and training curriculums for your workforce to improve skills and performance.

  • Assign employees
    Assign courses or learning paths to individuals or groups of employees and track their progress.
The education content has helped our staff enhance their job performance. E-learning courses are easy to use, and I love how the courses are divided into smaller modules. I can register my staff very quickly and monitor their progress which is very important if you are dealing with a large team.
Monica Purba, Servus Credit Union

Explore our products

Forecasting
We live in a world of uncertainty. We help you bring it under control, and embrace it when you can't.
Predict your short-, mid-, and long-term workload with machine learning that is always up to date.
Scheduling
Creating the perfect schedule is hard. Deliver schedules your people love and your business needs.
Balance the requirements of your people with your business demands to create the best possible schedules.
Intraday Management
No two days are the same. Be prepared for the unexpected.
Adapt your schedules to unforeseen events in real time to meet your short-term business goals.
Time Off Management
Turn time-off management from a source of stress to a source of joy.
Foster a culture of fairness, trust, and transparency by automating and simplifying your time-off processes.
Time & Attendance
When every second counts, you can't afford to be almost right.
Automate time tracking, evaluate working hours, ensure compliance and accurate payroll.
Platform
Protect your data and innovate with confidence.
Explore endless possibilities with scalable cloud infrastructure, deep integrations, and an API that opens doors to innovation, all built on enterprise-grade security.
Capacity Planning
Building capacity takes time. Plan strategically to grow your people and business.
Decide on recruitment, budget, and training strategies ahead of time to grow your business in the long run.
HR Management
Data management can be messy. Bring order to chaos.
Establish a trusted hub for all your people's data, integrating seamlessly with your existing systems and improving collaboration.

Empower your people today

It’s time to inspire your people to do outstanding work.

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