Products
Forecasting Always the best possible forecast
Scheduling Fully-optimized schedules every time
Intraday Management Real-time management under control
Time-Off Management Turn time-off management into a source of joy
Time & Attendance Automate time tracking to ensure accurate payroll
EducationEmpower your people to do outstanding work
PlatformProtect your data and innovate with confidence
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What is WFM Comprehensive introduction to WFM
Content Library Deep dive into WFM
Customer Stories Customer success stories
injixo Blog Regular updates on WFM trends and tips
ROI Calculator Build a business case
Erlang Calculator Calculate required staffing
The Call Center SchoolThe Call Center Schoole-learning courses for every contact center role
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Create schedules your people love and your business needs.

Building perfect staff schedules is hard. Balance the requirements of your people with your business demands to create the best possible schedules.

Get a demo
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Why create schedules with injixo?

Meeting the expectations of your people and your business performance at the same time can seem like an impossible task. Failing to meet these expectations can damage the morale and productivity of your workforce, and ultimately lead to financial losses.

With injixo Scheduling, you don’t have to choose between business performance or the happiness of your people.

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Happy people, front and center

Foster an engaging and productive environment by creating schedules that consider personal preferences, skills, and goals. Happier people translate to higher staff retention and performance.

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Let the software do the heavy lifting

Reduce the amount of manual effort and guesswork that you put into creating your schedules. Utilize our reliable machine learning algorithms to generate the fully automated schedule that you’ve always wanted.

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Do more with less

Improve operational efficiency by allocating your people most effectively. When you always have the right people at the right time, you reduce under and overstaffing costs, and ultimately grow your bottom line.

All you need to get scheduling right

Smart and flexible schedules

  • Automated schedules
    Effortlessly create schedules that align business needs, employee preferences and service goals.

  • Meeting planner 
    Find the best time slots for 1:1s, group sessions, or self-learning based on team availability and staffing needs. Learn more.

  • Rule compliance
    Ensure schedules adhere to legal and contractual terms, including limits on workdays and shift lengths.

  • Shift center
    See and adjust shifts, analyze staffing coverage, and find replacements in one central view.

Coverage across skills, sites and channels

  • Multiskill
    Assign activities to people based on their skills to maximize productivity and adherence.

  • Multisite
    Manage schedules for multiple sites in different time zones, locations, or even for a remote workforce.

  • Multichannel
    Provide excellent service throughout all communication channels including calls, chats, and emails.

  • Optimization
    Increase schedule efficiency by optimizing activities and breaks to improve overall coverage.

Employee-centric shifts

  • Shift swapping
    Allow people to exchange shifts with others who have matching skills, availabilities, and contractual working hours.

  • Shift bidding
    Let people bid for their preferred shifts while ensuring the best possible coverage.

  • Absence management
    Effectively manage absence requests and improve team transparency. Learn more.

  • Employee portal
    Enable people to access their schedules and see real-time updates across all devices.
There’s never a dull moment in resource planning, especially when your company is growing fast
and sees a lot of volatility in customer contact. But armed with the right tools, backed up 
by a team of friendly experts, I say bring it on!
Kerry Turney, Thomas Cook Group
Read full story

Explore our products

Forecasting
We live in a world of uncertainty. We help you bring it under control, and embrace it when you can't.
Predict your short-, mid-, and long-term workload with machine learning that is always up to date.
Learn more
Intraday Management
No two days are the same. Be prepared for the unexpected.
Adapt your schedules to unforeseen events in real time to meet your short-term business goals.
Learn more
Time Off Management
Turn time-off management from a source of stress to a source of joy.
Foster a culture of fairness, trust, and transparency by automating and simplifying your time-off processes.
Learn more
Time & Attendance
When every second counts, you can't afford to be almost right.
Automate time tracking, evaluate working hours, ensure compliance and accurate payroll.
Learn more
Education Content
You can't grow your business without growing your people. Empower them to reach their fullest potential.
Run scalable education programs and ensure consistent learning results with interactive e-learning content.
Learn more
Platform
Protect your data and innovate with confidence.
Explore endless possibilities with scalable cloud infrastructure, deep integrations, and an API that opens doors to innovation, all built on enterprise-grade security.
Learn more
Capacity Planning
Building capacity takes time. Plan strategically to grow your people and business.
Decide on recruitment, budget, and training strategies ahead of time to grow your business in the long run.
HR Management
Data management can be messy. Bring order to chaos.
Establish a trusted hub for all your people's data, integrating seamlessly with your existing systems and improving collaboration.

Empower your people today

It’s time to inspire your people to do outstanding work.

Let's talk
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