Schedule Management: Take back control over your goals
Once you know you’ve got a problem, it’s time to fix it. With injixo, you can adjust your schedules with a few clicks and instantly see the impact. Changes are updated in real-time for all users, so you and your team always have one version of the truth. All changes are checked for compliance with working time rules and other constraints.
Manage your schedules in real-time
injixo lets you view and change your agent's schedules using a 'heat map' that clearly shows how well you are covering the staffing requirement of all your activities.
React quickly and effectively when the day doesn't go according to plan
Intraday staffing problems will inevitably occur. With injixo, you and your colleagues are always on the same page.