Products
Forecast Always the best possible forecast
Plan Fully-optimized schedules every time
Meetings
Real-Time Management Intraday control
KPI Monitoring Adherence Monitoring Schedule Management
Employee Portal Intuitive agent self-service options
Services
Resources
What is WFM Comprehensive introduction to WFM
Content Library Deep dive into WFM
Customer Stories Customer success stories
injixo Blog Regular updates on WFM trends and tips
ROI Calculator Build a business case
Erlang Calculator Calculate required staffing
The Call Center SchoolThe Call Center Schoole-learning courses for every contact center role
About us
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Empower your people to do outstanding work

Software that helps you unlock the full potential of human creativity. Elevate your people with a seamlessly integrated workforce management solution.

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Alt text: Two smiling people in professional exchange at invision office. Complemented by two injixo screenshots displaying graphs for optimized workloads.
Balance

injixo brings work and demand into perfect balance

injixo is a workforce management platform with all the software, integrations, and resources you need to optimize your WFM process from start to finish. Discover powerful tools that sync up, scale up and elevate your people and business.

Forecasting

We live in a world of uncertainty. We help you bring it under control, and embrace it when you can't.

Predict your short-, mid-, and long-term workload with machine learning that is always up to date.

Learn more
Bar chart displaying optimized workload on injixo forecast page.

Scheduling

Creating the perfect schedule is hard. Deliver schedules your people love and 
your business needs.

Balance the requirements of your people with your business demands to create the best possible schedules.

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injixo desktop app shows the schedule of a planning unit for one selected day.

Intraday Management

No two days are the same. Be prepared for the unexpected.

Adapt your schedules to unforeseen events in real-time to secure your short-term business goals.

Learn more
Intraday page shows agents overview. The clearly arranged table shows the agent names and their actual activity, status, scheduled activity, out of adherence duration and duration of current activity. Complemented by helpful information, e.g. live Real-Time Adherence, Intraday adherence, activity overview, break and presence overview.

Other products

Capacity Planning
Building capacity takes time. Plan strategically to grow your people and business.

Decide on recruitment, budget, and training strategies ahead of time to grow your business in the long run.

Time-Off Management
Turn time-off management from a source of stress to a source of joy.

Foster a culture of fairness, trust, and transparency by automating and simplifying your time-off processes.

Time & Attendance
Tracking work time is critical to your people and business. Let data flow smoothly across all systems.

Create the rules you need to track, auto-correct and integrate employee hours with your payroll.

Education Content
You can’t grow your business without growing your people. Empower them to reach their fullest potential.

Run scalable education programs and ensure consistent learning results with interactive e-learning content.

HR Management
Data management can be messy. Bring order to chaos.

Establish a trusted hub for all your people's data, integrating seamlessly with your existing systems and improving collaboration.

Platform
We live in a connected world. Don’t let it harm your sensitive data.

Leverage our API, deep integrations, and a scalable cloud platform, all of which come with enterprise-grade security that you can rely on.

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Don't just take our word for it

We ended up saving the business about £250K.
We’ve reduced agent burnout and we’re saving over £100k a year.
No matter the size of your organisation, injixo can deliver for you.
Within 5 weeks, service level improved by 32%.

Measure the impact of injixo on your business

Calculate the return on investment injixo can provide in just a few minutes.

Calculate ROI
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Empower your people today

It’s time to inspire your people to do outstanding work.

Let's talk
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