Why forecast with injixo?
Predicting the future? Tough. With over 100,000+ data points? Even harder. Poor data quality can result in mistakes, staff burnout, and financial losses. And when you add unexpected events that need last-minute fixes, things can quickly spiral out of control.
injixo Forecasting, a self-learning system, integrates seamlessly into your existing data sources.
Bring uncertainty under control
Understanding trends and patterns in your data is the key to making clear, accurate predictions for the future. With AI-driven, automated forecasts that are constantly up to date, you always have the best possible forecast, making strategic planning, scheduling, and intraday adjustments a breeze.
Balance staffing and boost morale
Accurately predicting staffing needs is the foundation for people-centric planning. Keep morale high by steering clear of under- and over-staffing, preventing overwork during peak periods, and disengagement during slower times.
Increase customer satisfaction and profitability
Reliable and high-quality forecasts are crucial for meeting your customers’ expectations. Make informed decisions and consistently meet your service level goals, increasing customer satisfaction and, ultimately, your profitability.
All you need to get your forecasting right
Smart model selectionTrust injixo to auto-select the most accurate forecast among various competing machine-learning models.
VersionsSave strategic and operational forecasts for scenario planning and accuracy validation.
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Frequently asked questions
Do I need an AI-powered WFM forecast?
Are you a growing business or dealing with a fluctuating workload? Then a smart forecast is the right choice for you. The self-learning algorithms recognize patterns, increase accuracy over time, and lead to better-informed decisions. If you are a small business with fixed shifts, you can still benefit from an automatically generated forecast based on average calculations.
How does WFM forecasting work exactly?
injixo's forecasting system uses AI to predict upcoming workload based on the following:
- daily totals of workload,
- workload volumes throughout the day and
- trends and patterns across weeks, months, and seasons.
injixo produces accurate forecasts for up to a year in advance, learning from the past and from your business intelligence. Still got questions? We are happy to explain!
How accurate is WFM forecasting?
The more data you have, the more accurate the forecast, particularly when you integrate external systems. However, even with a limited data set, a smart forecast can still generate reliable predictions. Our customers tell us that they reach up to 97% accuracy overall!