WFM Product
Forecast
Always the best possible forecast
Plan
Fully-optimized schedules every time
Meetings
Real-Time Management
Intraday control
KPI Monitoring
Adherence Monitoring
Schedule Management
Employee Portal
Intuitive agent self-service options
Resources
What is WFM
Comprehensive introduction to WFM
Content Library
Deep dive into WFM
Customer Stories
Customer success stories
injixo Blog
Regular updates on WFM trends and tips
ROI Calculator
Build a business case
Erlang Calculator
Calculate required staffing
Academy
Learn injixo quickly and effectively
The Call Center School
e-learning courses for every contact center role
Services
Pricing
Demo
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