Everything you need to be a WFM Hero

Mighty workforce management software, elevated planning, legendary customer service

The only WFM tool that makes proven and powerful Workforce Management Technology accessible, easy-to-use and valuable for every contact center - at zero risk, with 100% flexibility and ultimate cost transparency.

A variety of features to facilitate your workforce management processes

All-in-one suite of applications that powers workforce management for contact centers of all sizes and helps you master any challenge in workforce planning.

Support

Our WFM experts are happy to provide personal support whenever needed to set you up for success.

Onboarding

Our workforce management (WFM) experts are happy to assist you with the successful injixo configuration.

Benefits of workforce management in the cloud

Secure

injixo runs on one of the most secure cloud computing environments available today and has been engineered to provide enterprise-grade security and safety for your data as well as maximum uptime. We guarantee minimum availability of 99.5% and we have consistently over-delivered since launch.

Scalable

Whether you have 50 or 5,000 agents, injixo scales with your needs. Just add and reduce capacity as you go. There is no need to upgrade and fine tune your server infrastructure, so that your IT department can focus on things that really matter.

No Capex

injixo provides incredibly fast payback. Since it’s delivered as a service in the cloud, you don’t need costly server hardware, upfront capital investment, a big IT project or ongoing maintenance costs. It may be the easiest business case you ever present.

Mobile

injixo helps you to manage your workforce anytime and anywhere. With our mobile-ready applications, you can easily run your contact center and access your schedule on your phone or tablet while you are on the go.

Always up to date

injixo takes care of ongoing and seamless updates of all apps and the entire infrastructure, including security updates. Everything is always up to date, so that you can capitalize on the latest functionality and most recent operating environment without wait.

Fast

All you need is internet access to get started with injixo. No waiting for a lengthy software implementation project. With integrated online training, support from our experts and a strong community, you won’t believe how quickly you'll see results.

Available in 7 languages

US English

UK English

German

French

Dutch

Italian

Spanish

Want more WFM insights?

Discover latest best practices and tips around workforce management on the injixo Blog and in the injixo Resources Library.

Check out it now!