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injixo WFM Integrates with Zendesk in Seconds

Connecting your Zendesk account with a cloud-based workforce management system is easy. injixo offers a smart one-click integration for Zendesk. Transfer your talk, email, chat, and social media history into our award-winning WFM platform.

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injixo WFM Integrates with Zendesk in Seconds

Integrate Zendesk with our award-winning WFM platform

Native cloud-to-cloud integration

  • Single-click integration with your Zendesk account
  • Automatic forecast calculation on every data import
  • Modern and intuitive interface

Connect Zendesk in a few easy steps without IT support

  1. Define a name for your Zendesk integration
  2. Setup your connection details
  3. Verify your integration and initiate your data import

Simple configuration & setup

injixo automatically updates your forecast every 15 minutes. There is no IT configuration required to merge your phone numbers and queues into workloads. Easy and flexible rearrangements are possible without effects on your data.


Experience pure forecast magic

After a successful integration, you can now use the fully-automatic injixo Forecast powered by machine learning and AI-based algorithms. Forecasting for calls, chat, email and more has never been easier, faster and accurate.

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