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Forecast Always the best possible forecast
Plan Fully-optimized schedules every time
Meetings
Real-Time Management Intraday control
KPI Monitoring Adherence Monitoring Schedule Management
Employee Portal Intuitive agent self-service options
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What is WFM Comprehensive introduction to WFM
Content Library Deep dive into WFM
Customer Stories Customer success stories
injixo Blog Regular updates on WFM trends and tips
ROI Calculator Build a business case
Erlang Calculator Calculate required staffing
The Call Center SchoolThe Call Center Schoole-learning courses for every contact center role
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Create schedules your people love and your business needs.

Building perfect staff schedules is hard. Balance the requirements of your people with your business demands to create the best possible schedules.

Get a demo
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Why create schedules with injixo?

Meeting the expectations of your people and your business performance at the same time can seem like an impossible task. Failing to meet these expectations can damage the morale and productivity of your workforce, and ultimately lead to financial losses.

With injixo Scheduling, you don’t have to choose between business performance or the happiness of your people.

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Happy people, front and center

Foster an engaging and productive environment by creating schedules that consider personal preferences, skills, and goals. Happier people translate to higher staff retention and performance.

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Let the software do the heavy lifting

Reduce the amount of manual effort and guesswork that you put into creating your schedules. Utilize our reliable machine learning algorithms to generate the fully automated schedule that you’ve always wanted.

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Do more with less

Improve operational efficiency by allocating your people most effectively. When you always have the right people at the right time, you reduce under and overstaffing costs, and ultimately grow your bottom line.

All you need to get your scheduling right

Flexible schedules
Create flexible schedules that consider the changing nature of people’s preferences and business requirements.
Automated schedules
Generate your schedules automatically using reliable machine-learning algorithms.
Optimization
Increase schedule efficiency by optimizing start, finish and task times around demand.
Employee Portal
Your people can view their schedule and immediately see any changes as they happen.
Shift center
Easily view and modify your schedules using a clean, modern user interface.
Absence Management
Effectively manage absence requests and improve team transparency by sharing approved absences.
Multi-skill
Assign activities to people based on their skills to maximize productivity and adherence.
Multi-channel
Always have the right people in the right place doing the right thing, regardless of the department they work in.
Multi-site
Manage schedules for multiple sites in different time zones, locations, or even for a remote workforce.
Meeting planner
Let the smart meeting planner find and schedule the best possible meeting slot.
Heat map technology
See at a glance how well you are covering your staffing requirements.
Rule-compliance
Easily create rule-compliant schedules that adhere to legal and contractual terms.
There’s never a dull moment in resource planning, especially when your company is growing fast
and sees a lot of volatility in customer contact. But armed with the right tools, backed up 
by a team of friendly experts, I say bring it on!
Kerry Turney, Thomas Cook Group
Read full story

Explore our products

Intraday Management
No two days are the same. Be prepared for the unexpected.
Adapt your schedules to unforeseen events in real-time to secure your short-term business goals.
Learn more
Forecasting
We live in a world of uncertainty. We help you bring it under control, and embrace it when you can't.
Predict your short-, mid-, and long-term workload with machine learning that is always up to date.
Learn more
Capacity Planning
Building capacity takes time. Plan strategically to grow your people and business.

Decide on recruitment, budget, and training strategies ahead of time to grow your business in the long run.

Time Off Management
Turn time-off management from a source of stress to a source of joy.

Foster a culture of fairness, trust, and transparency by automating and simplifying your time-off processes.

Time & Attendance
Tracking work time is critical to your people and business. Let data flow smoothly across all systems.

Create the rules you need to track, auto-correct and integrate employee hours with your payroll.

Education Content
You can’t grow your business without growing your people. Empower them to reach their fullest potential.

Run scalable education programs and ensure consistent learning results with interactive e-learning content.

HR Management
Data management can be messy. Bring order to chaos.

Establish a trusted hub for all your people's data, integrating seamlessly with your existing systems and improving collaboration.

Platform
We live in a connected world. Don’t let it harm your sensitive data.
Leverage our API, deep integrations, and a scalable cloud platform, all of which come with enterprise-grade security that you can rely on.

Empower your people today

It’s time to inspire your people to do outstanding work.

Let's talk

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